Field Communications Technician - Install, Debug & Optimize

Mobile Communications America; Tennessee; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision benefits

401K

Job summary

Mobile Communications America, Inc. (MCA) seeks a skilled Communication Systems Technician in the Madison, TN area to support our MSS division.

You will install, program, and maintain complex wireless communication equipment and be involved in bringing systems back online for mission-critical customers. Applicants should have at least two years of experience in diagnosing and repairing mobile communications equipment, strong communication skills, and willingness to learn two-way radio theory.

Qualifications

• Two years of experience diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion to meet customer needs.
• Strong communications skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others.
• Understanding of / willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or an applicable subject, preferred.
• P25 and/or MotoTRBO experience, preferred.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

Skills

Two-way radio

Teamwork

Strong communication

Problem solving

Education

Associate degree Electronics

Tools

Spectrum analyzers

Watt meters

TDRs

FDRs

Multimeters

System analyzers

Job description

Mobile Communications America, Inc. (MCA) seeks a skilled Communication Systems Technician in the Madison, TN area to support our MSS division.

You will install, program, and maintain complex wireless communication equipment and be involved in bringing systems back online for mission-critical customers. Applicants should have at least two years of experience in diagnosing and repairing mobile communications equipment, strong communication skills, and willingness to learn two-way radio theory.