Wire Transfer Specialist — Detail-Driven Banking Support

Socket.dev; Saint Paul (MN); On-site; USD 29,000 - 39,000; Full time

Job summary

U.S. Bank is seeking a Wire Transfer Representative to support the Wire Department by handling inbound calls and processing transfer requests for internal partners and customers.

This role operates in a fast-paced call center, requiring accuracy, strong communication, and the ability to manage multiple tasks while delivering excellent service. Location is on-site at a U.S. Bank location with 3+ days per week on-site work and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent.
• 3–5 years of clerical and/or wire transfer experience.
• Strong knowledge of wire transfer and key entry.
• Excellent telephone and interpersonal skills.
• Ability to collect and organize information and resolve problems.

Responsibilities

• Handle inbound phone calls and process wire transfer requests.
• Enter transaction data accurately and initiate transfers.
• Maintain high accuracy and customer service in a fast-paced call center.
• Identify and escalate issues as needed.
• Manage multiple tasks while meeting deadlines.

Skills

Wire transfer knowledge

Phone handling

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Wire Transfer Representative to support the Wire Department by handling inbound calls and processing transfer requests for internal partners and customers.

This role operates in a fast-paced call center, requiring accuracy, strong communication, and the ability to manage multiple tasks while delivering excellent service. Location is on-site at a U.S. Bank location with 3+ days per week on-site work and a comprehensive benefits package.