Wire Transfer Specialist: Precision, Compliance & Speed

East West Bank; Town of Texas (WI); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

East West Bank is seeking a Wire Transfer Specialist to manage high-volume wire transfers, perform OFAC reviews, and resolve payment issues in a fast-paced environment. The role requires precise input, strong communication, and adherence to bank policies. Candidates should have experience with SWIFT and PAYplus USA.

The position offers competitive hourly pay and opportunities for growth within a multinational bank with a strong U.S. and Asia presence.

Qualifications

• 10 key-by touch, typing 40-50 WPM with high accuracy.

Responsibilities

• Perform Start of Day/End of Day Processes
• Timely and accurate input and verification of outgoing wire transfers
• OFAC review of incoming and outgoing wire transfers, which may include escalation to BSA/Compliance Department
• Payment exception processing and investigation processing
• Review, analyze, research service messages and investigation inquiry requests
• Log and create investigation cases in Wire Case Management system with measured SLA’s.
• Customer service focus with the ability to respond to requests in a timely manner.
• Reconcile wire requests to wire logs and supporting systems (FedLine, PAYplus USA or similar wire system, SWIFT & Test Key) reports and balances to the wire clearing accounts and General Ledgers
• Understand and adhere to the Bank’s policies and procedures
• E-mail and telephone interaction with banking center personnel and internal departments to resolve payment transaction issues
• Participate in UAT testing for all wire interfacing platforms
• Perform other tasks and project as assigned

Skills

Typing speed 40–50 WPM

Multitasking

Verbal & written communication

Problem solving

Organizational skills

Wire Transfer experience

Tools

SWIFT

PAYplus USA

Job description

East West Bank is seeking a Wire Transfer Specialist to manage high-volume wire transfers, perform OFAC reviews, and resolve payment issues in a fast-paced environment. The role requires precise input, strong communication, and adherence to bank policies. Candidates should have experience with SWIFT and PAYplus USA.

The position offers competitive hourly pay and opportunities for growth within a multinational bank with a strong U.S. and Asia presence.