Wire Transfer Operations Specialist I

Simmons Bank; Pine Bluff (AR); On-site; USD 38,000 - 50,000; Full time

Job summary

Simmons Bank in Pine Bluff, Arkansas is seeking a Wire Transfer Specialist I to ensure accurate and timely processing of customer wire transfers across multiple channels, including online services, in-person, phone, and email.

The role requires keen attention to detail, ability to input details accurately, verify account information, and obtain proper authorizations while following all laws, regulations, and bank policies.

Qualifications

• High school diploma or equivalent required.
• 1–2 years banking operations or customer service experience preferred.
• Ability to perform tasks quickly and accurately while following procedures.

Responsibilities

• Process wire transactions across channels including online, in-person, phone and email.
• Input wire details and verify account information for accuracy.
• Confirm wire limits and obtain proper authorization for transactions.
• Conduct callback verification to ensure accuracy of instructions.
• Respond to wire research requests from customers and internal associates.
• Review, research and resolve exceptions for outgoing and incoming wires.
• Operate systems to receive and transfer funds in compliance with procedures.
• Ensure compliance with laws, regulations and internal policies including training.
• Provide backup coverage for other Wire Specialists.

Skills

Attention to detail

Team orientation

Problem solving

Written communication

Interpersonal skills

Prioritization under pressure

Education

High school diploma or equivalent

Tools

MS Office

Job description

Simmons Bank in Pine Bluff, Arkansas is seeking a Wire Transfer Specialist I to ensure accurate and timely processing of customer wire transfers across multiple channels, including online services, in-person, phone, and email.

The role requires keen attention to detail, ability to input details accurately, verify account information, and obtain proper authorizations while following all laws, regulations, and bank policies.