Global Wire Transfer Operations Specialist

Encore Bank; Little Rock (AR); On-site; USD 52,000 - 70,000; Full time

Job summary

Encore Bank in Little Rock, Arkansas, is seeking a Wire Transfer Operations Specialist under the supervision of the Deposit Operations Manager. The role supports daily banking operations, handles domestic and international transfers, verifies signatures, and ensures policy compliance.

Candidates should have a high school diploma (business degree preferred), 3 years in deposit/wire transfer processing, proficiency with Microsoft Office, and strong written and verbal communication in a high-stress

Qualifications

• High School Diploma or GED required; Bachelor’s degree in Business preferred.
• 3 years of work experience in Retail Banking/Deposit Operations or
• 3 years of work experience in Wire Transfer Processing
• Ability to work independently with little supervision
• Strong knowledge of financial products and services
• Good organizational and customer service skills
• Excellent verbal and written communication skills to communicate professionally
• Ability to work successfully in a high stress environment

Responsibilities

• Provides prompt, professional operational support to Retail branches and internal departments.
• Process incoming and outgoing domestic and international wire transfers.
• Verify signatures on all wires per Bank policy.
• Process wires as an initiator/approver per policy.
• Balance Fed and Correspondent Bank accounts for funding.
• Process end of day/beginning of day processes.
• Maintain policies and procedures for wire transfer operations.
• Stay updated on internal risk controls and regulatory requirements.
• Assist with daily reports and settlements as delegated.
• Participate in job training and other Bank programs.
• Process returned mail as needed.

Skills

Microsoft Office

Strong communication

Independent worker

Customer service

Education

High School Diploma or GED

Bachelor’s degree in Business preferred

Tools

Microsoft Office Suite

Job description

Encore Bank in Little Rock, Arkansas, is seeking a Wire Transfer Operations Specialist under the supervision of the Deposit Operations Manager. The role supports daily banking operations, handles domestic and international transfers, verifies signatures, and ensures policy compliance.

Candidates should have a high school diploma (business degree preferred), 3 years in deposit/wire transfer processing, proficiency with Microsoft Office, and strong written and verbal communication in a high-stress