Wire Transfer Operations Associate

Gulf Coast Bank & Trust; Metairie (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Gulf Coast Bank & Trust is seeking a Wire Operations professional in Metairie, LA to assist the wire department with daily processing. You will input, verify, and release wires, maintain logs, and perform customer confirmations while ensuring compliance with wire policies.

The role requires attention to detail, strong communication, and the ability to multitask in a busy banking environment. Banking experience and bilingual ability are a plus.

Qualifications

• High school graduate or equivalent.
• Banking experience or wire processing preferred.
• Proficient on computer (Bank applications, Internet, MS Word & Excel).
• Excellent customer service and communication skills.
• Ability to multitask.
• Attention to detail.
• Accuracy.
• Neatness.
• Punctual.
• Organized.
• Adhere to deadlines.
• Bilingual a plus.

Responsibilities

• Input, verify and release incoming and outgoing wire transfers.
• Maintain wire transfer log for foreign wires.
• Perform customer wire confirmation call backs.
• Maintain customer contact information for wire confirmation notices and distribute confirmation notices as necessary.
• Validate proper wire authority for outgoing wires.
• Process accurate OFAC checks for wire transfers.
• Knowledgeable about foreign wires issued in Foreign Currency.
• Process any exceptions and service messages for wire transfers in a timely manner.
• Work with other departments and employees to assist in the efficient processing of wire transfers.
• Ensure that wires are processed in accordance with the wire policy and procedures.
• Stay up to date with wire regulatory requirements.
• Assist with special projects as necessary.

Skills

Customer service

Communication

Multitasking

Attention to detail

Accuracy

Neatness

Punctual

Organized

Deadline adherence

Bilingual

Education

High school diploma or equivalent

Tools

Bank applications

MS Word

MS Excel

Internet

Job description

Gulf Coast Bank & Trust is seeking a Wire Operations professional in Metairie, LA to assist the wire department with daily processing. You will input, verify, and release wires, maintain logs, and perform customer confirmations while ensuring compliance with wire policies.

The role requires attention to detail, strong communication, and the ability to multitask in a busy banking environment. Banking experience and bilingual ability are a plus.