Wire Department Clerk I

Gulf Coast Bank & Trust; Metairie (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Gulf Coast Bank & Trust is seeking a Wire Operations professional in Metairie, LA to assist the wire department with daily processing. You will input, verify, and release wires, maintain logs, and perform customer confirmations while ensuring compliance with wire policies.

The role requires attention to detail, strong communication, and the ability to multitask in a busy banking environment. Banking experience and bilingual ability are a plus.

Qualifications

• High school graduate or equivalent.
• Banking experience or wire processing preferred.
• Proficient on computer (Bank applications, Internet, MS Word & Excel).
• Excellent customer service and communication skills.
• Ability to multitask.
• Attention to detail.
• Accuracy.
• Neatness.
• Punctual.
• Organized.
• Adhere to deadlines.
• Bilingual a plus.

Responsibilities

• Input, verify and release incoming and outgoing wire transfers.
• Maintain wire transfer log for foreign wires.
• Perform customer wire confirmation call backs.
• Maintain customer contact information for wire confirmation notices and distribute confirmation notices as necessary.
• Validate proper wire authority for outgoing wires.
• Process accurate OFAC checks for wire transfers.
• Knowledgeable about foreign wires issued in Foreign Currency.
• Process any exceptions and service messages for wire transfers in a timely manner.
• Work with other departments and employees to assist in the efficient processing of wire transfers.
• Ensure that wires are processed in accordance with the wire policy and procedures.
• Stay up to date with wire regulatory requirements.
• Assist with special projects as necessary.

Skills

Customer service

Communication

Multitasking

Attention to detail

Accuracy

Neatness

Punctual

Organized

Deadline adherence

Bilingual

Education

High school diploma or equivalent

Tools

Bank applications

MS Word

MS Excel

Internet

Job description

Description

Summary

To assist the wire department with daily operations, including entry and posting of incoming and outgoing wires both Domestic and Foreign. Job responsibilities may include working with other departments to resolve wire issues. Job may include working on days the bank is closed but the Federal Reserve is open.

Responsibilities

• Input, verify and release incoming and outgoing wire transfers.
• Maintain wire transfer log for foreign wires.
• Perform customer wire confirmation call backs.
• Maintain customer contact information for wire confirmation notices and distribute confirmation notices as necessary.
• Validate proper wire authority for outgoing wires.
• Process accurate OFAC checks for wire transfers.
• Knowledgeable about foreign wires issued in Foreign Currency.
• Process any exceptions and service messages for wire transfers in a timely manner.
• Work with other departments and employees to assist in the efficient processing of wire transfers.
• Ensure that wires are processed in accordance with the wire policy and procedures.
• Stay up to date with wire regulatory requirements.
• Assist with special projects as necessary.

Requirements

Skills/Experience/Education

• High school graduate or equivalent.
• Banking experience or wire processing preferred.
• Proficient on computer (Bank applications, Internet, MS Word & Excel).
• Excellent customer service and communication skills.
• Ability to multitask.
• Attention to detail.
• Accuracy.
• Neatness.
• Punctual.
• Organized.
• Adhere to deadlines.
• Bilingual a plus.

Essential Mental & Physical Requirements

• Ability to travel if required to perform the essential job functions.
• Ability to work under stress and meet deadlines.
• Ability to read and interpret a document if required to perform the essential job functions.
• Prolonged periods of sitting at a desk and working on a computer may be required.
• Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required and may be revised as business needs evolve.

Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.