High-Impact Wire Operations Specialist

City National Bank; Los Angeles, Northern (CA, KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Generous 401(k) matching

Tuition reimbursement

Paid time away

Family planning support

Recruitment career mobility

Colleague Resource Groups

Job summary

City National Bank is seeking a Wire Operations Specialist in Los Angeles to support clients and colleagues with high-volume domestic and international wire transfers. The role emphasizes accuracy, regulatory compliance, and timely processing within set cut-off times, with cross-training across wire operations to become a subject matter expert.

Responsibilities include data entry, data verification, customer callbacks, timely release of wires, risk mitigation, and adherence to Bank policies.

Qualifications

• Bachelor's Degree or equivalent.
• 1 year banking experience.
• Thorough understanding of all functions of the wire processor.
• Excellent verbal communication skills and good problem solving skills.
• Thorough understanding of risk conditions and able to effectively partner with Relationship Managers to communicate risks for decisions.

Responsibilities

• Captures and enters data of fax‑initiated wire transaction requests into wire transfer system
• Perform verification of data entered by peer colleague for accuracy
• Perform callbacks to with authorized signer/representative to authenticate written instructions. When performing callbacks, colleague must be able to quickly assess the client situation and take appropriate action to ensure wires meet the daily deadline.
• Releases the wire for payment accurately and within agreed upon timelines
• Escalate quickly and appropriately to supervisors for review for any suspicious wires
• Comply fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
• Complete all required bank training on time with a passing score
• Perform other duties as assigned or requested

Skills

1 year banking experience

Verbal communication

Problem solving

Risk awareness

Education

Bachelor's Degree or equivalent

Job description

City National Bank is seeking a Wire Operations Specialist in Los Angeles to support clients and colleagues with high-volume domestic and international wire transfers. The role emphasizes accuracy, regulatory compliance, and timely processing within set cut-off times, with cross-training across wire operations to become a subject matter expert.

Responsibilities include data entry, data verification, customer callbacks, timely release of wires, risk mitigation, and adherence to Bank policies.