Entry-Level Wire Transfer Specialist

Trustmark; Jackson (MS); On-site; USD 38,000 - 52,000; Full time

Job summary

Trustmark Bank is seeking an entry-level Wire Transfer Analyst I to support electronic banking platforms. You will assist with creating, verifying and releasing wires under tight deadlines, and collaborate with associates and customers across markets.

Responsibilities include processing outgoing wires with dual authentication, handling client requests, and ensuring compliance with bank policies and U.S. regulations. The role emphasizes accuracy, professionalism, and teamwork.

Qualifications

• High School diploma or the equivalent.
• One year of recent customer service, data entry, clerical, or retail banking experience.
• Proficient with Microsoft Office suite (Teams, Outlook, Word, Excel) and general office equipment.
• Proficient with Adobe Acrobat Pro.
• Must demonstrate accuracy, multi-tasking capabilities and can focus on repetitive tasks.
• Aptitude for operating other operating systems and software.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork.
• Strong reasoning and problem-solving skills.
• Basic knowledge of bank’s M&I system preferred
• 1-3 years of banking experience in operations or accounting preferred
• General knowledge of the banking industry preferred

Responsibilities

• Enforce the dual-step authentication while processing online banking outgoing wire transactions ensuring accuracy.
• Handles client outgoing wire requests with prompt, professional, and courteous attention.
• Assist Trustmark associates across all markets with timely resolutions for wire transfer inquiries; domestic and international.
• Understand and comply with bank policies, Federal laws, and regulations (OFAC, BSA/AML, Dodd-Frank, CRT, SAR etc.).
• Prepare and manage wire transfer correspondence, reports, and documents.
• Perform additional duties as assigned.

Skills

Customer service

Data entry

Multi-tasking

Communication

Professionalism

Problem solving

Banking knowledge

MS Office

Education

High School diploma

Tools

Microsoft Office

Adobe Acrobat Pro

M&I system

Job description

Trustmark Bank is seeking an entry-level Wire Transfer Analyst I to support electronic banking platforms. You will assist with creating, verifying and releasing wires under tight deadlines, and collaborate with associates and customers across markets.

Responsibilities include processing outgoing wires with dual authentication, handling client requests, and ensuring compliance with bank policies and U.S. regulations. The role emphasizes accuracy, professionalism, and teamwork.