Wire Transaction Operations Specialist

Eastern Bank; Boston (MA); On-site; USD 27,000 - 40,000; Full time

Job summary

Eastern Bank in Boston is seeking an Operations Processor to handle wire transactions with accuracy and adherence to procedures. The role requires following internal controls and completing daily reconciliations while providing service to customers and colleagues.

You will work with core banking systems and wire platforms, ensuring timely processing, proper authorization, and handling inquiries within deadlines.

Qualifications

• Processing wire transactions accurately and in accordance with SOPs and regulations.
• Ensure internal controls and proper authorization for each transaction.
• Complete accurate reconcilement and balancing daily.
• Provide internal and external customer service related to wire processing.
• Familiarity with core banking applications as listed (IBS core, Payplus Wire System, Five9, Pinacle, JP Morgan, Optima or Document Archive Solutions).
• Adhere to compliance requirements within processing expectations.

Responsibilities

• Process incoming and outgoing wire transactions accurately and efficiently.
• Ensure internal controls and proper authorization and authentication are addressed for each transaction.
• Complete accurate reconcilement and balancing daily.
• Provide internal and external customer service related to wire transactions.
• Wire Customer and Internal Limit Administration, Incoming Wire Processing, Outgoing Wire Processing, Wire Drawdown Processing, Wire Exceptions and Return Processing, Transactional Processing, Transactional Balancing, Account File Maintenance, Wire Investigations.
• Ability to use specific Banking Applications and execute on routine requests.

Skills

Accounting skills

Clear written and verbal communication

Deadline oriented

Tools

IBS core

Payplus Wire System

Five9

Pinacle

JP Morgan

Optima

Document Archive Solutions

Microsoft Office Suite

Job description

Eastern Bank in Boston is seeking an Operations Processor to handle wire transactions with accuracy and adherence to procedures. The role requires following internal controls and completing daily reconciliations while providing service to customers and colleagues.

You will work with core banking systems and wire platforms, ensuring timely processing, proper authorization, and handling inquiries within deadlines.