Wire Processing & Compliance Specialist

Eastern Bank Careers; United States; On-site; USD 27,000 - 40,000; Full time

Job summary

Eastern Bank is seeking an Operations Processor to handle wire transactions, balance daily, and support customer interactions. You will process incoming and outgoing wires, ensure proper approvals, and maintain daily reconciliation with accuracy.

The role requires attention to deadlines, strong accuracy, and familiarity with banking applications such as IBS Core and PayPlus Wire System. Excellent communication and a customer-service mindset are essential.

Qualifications

• Process wire transactions accurately following SOPs and regulations.
• Maintain internal controls and proper authorization for each transaction.
• Balance and reconcile daily with accuracy.
• Provide internal and external service related to wire transactions.
• Adhere to compliance requirements and internal controls.
• Proficient with banking applications and standard procedures.
• Proactive in meeting deadlines and organizing documents.

Responsibilities

• Process incoming and outgoing wire transactions accurately.
• Ensure controls and authentication for each transaction.
• Reconcile and balance daily.
• Provide customer service related to wires.
• Handle various wire processing tasks and investigations.
• Read and follow standard operating procedures.
• Use banking applications like IBS Core and Wire Systems.

Skills

Wire processing

Attention to detail

Ability to prioritize work

Customer service

Written and verbal communication

Accounting skills

Microsoft Office

Tools

IBS core

PayPlus Wire System

Five9

Pinnacle

Document Archive Solutions

Job description

Eastern Bank is seeking an Operations Processor to handle wire transactions, balance daily, and support customer interactions. You will process incoming and outgoing wires, ensure proper approvals, and maintain daily reconciliation with accuracy.

The role requires attention to deadlines, strong accuracy, and familiarity with banking applications such as IBS Core and PayPlus Wire System. Excellent communication and a customer-service mindset are essential.