**Title: WIOA Youth Workforce Connector****Classification: Non-Exempt****Salary: $46,000-48,000/year****Scope of Position:** Build relationships with agencies, educational institutions, and community-based organizations to connect youth and young adult participants to available services and to aid individuals who need further assistance.**Essential Functions*** Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations* Ensure concise and timely case management of all participants by completing required documentation and updates in CWDS and other designated systems of record* Develop, implement, and monitor Individual Service Strategies (ISS) aligned with customers’ educational and career goals* Provide career counseling, labor market information, and referrals to supportive services* Manage a caseload of youth participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes* Ensure timely and accurate case management by maintaining participant records and ensuring compliance with WIOA youth program requirements in CWDS and other designated systems* Conduct intake, eligibility determination, and case management when appropriate* Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing* Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners* Communicate with other departments and management to resolve problems* Facilitate workshops and coordinate onsite presentations by community partners on topics relevant to customers’ needs* Meet performance criteria on a weekly, monthly, and annual basis* Act as liaison between various departments to meet customer needs* Other opportunities as available**Education and Experience Requirements*** High school diploma required; associate degree or some college preferred* Demonstrated telephone, computer, written, and verbal communication skills* Strong organizational, prioritization, and problem-solving skills* Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs* Proficient in Microsoft Office applications* Regional travel is required* Able to work fully onsite, fully virtual, or in a hybrid environment* Clean driving record, valid Driver’s License, and reliable vehicle required**Job Ad****WIOA Youth Workforce Connector**Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the WIOA Youth Workforce Connector position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.As a WIOA Youth Workforce Connector, you will be responsible for building relationships with agencies, educational institutions, and community-based organizations to connect participants to available services and to aid individuals who need further assistance.**Successful Elements*** Build and maintain positive, collaborative relationships with agencies, educational institutions, and community-based organizations* Manage a caseload of youth participants by tracking participant progress toward education, training, and employment outcomes by updating records, submitting required case notes* Develop, implement, and monitor Individual Service Strategies (ISS) aligned with customers’ educational and career goals* Ensure timely and accurate case management by maintaining participant records and ensuring compliance with WIOA youth program requirements in CWDS and other designated systems* Recruit applicants through outreach strategies including satellite sites, job fairs, schools, community organizations, and referral partners* Provide information to participants interested in educational training, create required individual Training Account documentation, and submit all completed materials for review and processing**Education and Experience Requirements*** High school diploma required; associate degree or some college preferred* Demonstrated telephone, computer, written, and verbal communication skills* Strong organizational, prioritization, and problem-solving skills* Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs* Proficient in Microsoft Office applications* Regional travel is required* Able to work fully onsite, fully virtual, or in a hybrid environment* Clean driving record, valid Driver’s License, and reliable vehicle requiredBring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile, and Support!EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.