WIOA Youth Eligibility Specialist

Equus Workforce Solutions; Pleasant Grove (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Equus Workforce Solutions is seeking a detail-oriented professional to support the WIOA Youth program at our Texas locations. You will help determine eligibility, collect documentation, and coordinate services across multiple labor programs to maximize participant outcomes.

Responsibilities include enrollment support, data entry, and providing resources. Strong communication, organization, and bilingual skills (EN/ES) are preferred to serve diverse communities.

Qualifications

• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Public speaking experience.
• Reliable, independent worker.
• Familiarity with local communities and resources.
• Organized with attention to detail.
• Bilingual in English and Spanish preferred.

Responsibilities

• Assist customers with enrollment in Career Office federally funded services.
• Collaborate with cross-functional teams across multiple programs.
• Coordinate outreach with Adult Education/Literacy partners and local schools.
• Interview customers to assess training needs and eligibility for benefits.
• Determine eligibility per policies to ensure proper use of program funding.
• Collect documents and perform required data entry.
• Provide alternative resources for ineligible individuals within the center.
• Document eligibility determinations in counselor notes with clear status.

Skills

Verbal communication

Written communication

Customer service

Public speaking

Reliability

Organization

Bilingual (EN/ES) preferred

Education

Associate degree

Job description

Equus Workforce Solutions is seeking a detail-oriented professional to support the WIOA Youth program at our Texas locations. You will help determine eligibility, collect documentation, and coordinate services across multiple labor programs to maximize participant outcomes.

Responsibilities include enrollment support, data entry, and providing resources. Strong communication, organization, and bilingual skills (EN/ES) are preferred to serve diverse communities.