Community Outreach Specialist

Equus Workforce Solutions; Dallas (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Equus Workforce Solutions in Dallas, TX, is hiring a Community Outreach Specialist to guide participants through program orientations, register on WorkinTexas.com, and conduct small group workshops. You will assess eligibility and provide job search support, tailoring guidance to individual needs.

You will travel between workforce centers, partner sites, and community organizations to connect job seekers with employers, develop youth services, and promote access to workforce resources.

Qualifications

• Associates degree or equivalent experience in case management or job matching.
• Excellent verbal and written communication.
• Demonstrated customer service skills.
• Reliable and able to work independently.
• Familiar with local communities and resources.
• Public speaking experience.
• Proficient with word processing and spreadsheets.
• Ability to build relationships with management, coworkers, and the public.
• Must be organized and detail oriented.
• Bilingual in English and Spanish preferred.

Responsibilities

• Screen program eligibility and provide job search assistance.
• Prioritize assignments and adapt to group or one-on-one delivery.
• Match job seekers with employers' needs and postings.
• Ensure data entry, documentation, tracking and reporting.
• Support workshops on interviewing, resumes, and job search techniques.
• Deliver orientations and presentations for workforce services.
• Travel between sites as needed.
• Coordinate with community organizations.
• Serve as contact for youth workforce services.
• Co-locate with community-based or non-profit partners to provide services on-site.

Skills

Verbal & written comm

Customer service

Reliability

Independent work

Public speaking

Computer skills

MS Word/Excel

Relationship building

Organization / detail

Bilingual EN/ES

Education

Associates Degree

Job description

Who We Are

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Company Description

Who We Are

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

The Community Outreach Specialist will provide program orientations, WorkinTexas.com registrations, one-on-one or small group setting workshops and program presentations. Eligibility for WIOA could be verified to educate participants on the program and services available.

• Provide screening for program eligibility and job search assistance.
• Prioritize assignments and recognize the need to adjust or adapt within a group setting or deliver one-on-one services.
• Interact with job seekers to ensure appropriate matches with employers’ needs and job postings.
• Ensure data entry, documentation, tracking and reporting are completed in a timely manner.
• Support team with program workshops, including but not limited to interviewing skills, resume writing, and job search techniques.
• Facilitate orientations and presentations for workforce center services on a consistent basis
• Travel from site to site and between workforce centers as needed.
• Coordinate and communicate timely and professionally with community organizations.
• Serve as point of contact for customers interested in youth workforce services
• Flexibility to co-locate within community based and non-profit organizations to provide workforce services to participants and/or families on-site.

Qualifications

• Associates Degree from a recognized community college or four-year college or university, and/or comparable years of related case management and job matching experience.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Demonstrate reliability and able to work independently.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• Public speaking experience.
• Demonstrated computer skills, with experience using word processing and spreadsheet software programs.
• Ability to develop and maintain professional working relationships with management, coworkers, workers from other programs as well as the public.
• Must be organized and detailed oriented.

Bilingual in English and Spanish preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Position pays $22.84 per hour Monday - Friday.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.