WIOA Youth Eligibility & Career Services Specialist

Equus Workforce Solutions; Grand Prairie (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Equus Workforce Solutions seeks a motivated program assistant to support the WIOA Youth initiative at our Texas centers. You will verify eligibility, collect documentation, and ensure accurate data entry in the WIT system, enabling enrollment and ongoing services for eligible youth clients.

In a cross-functional team, you will coordinate outreach with Adult Education partners, school districts, and local employers, while maintaining compliant case notes and timely updates to policies.

Qualifications

• Associate’s degree from a recognized community college, or comparable related case management and job matching experience.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Sound knowledge of workforce programs (SNAP, TANF, WIOA, NCP, RESEA, TAA, SEAL).
• Demonstrate reliability and able to work independently.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• Public speaking experience.
• Demonstrated computer skills, with experience using word processing and spreadsheet software programs.
• Ability to develop and maintain professional working relationships with management, coworkers, workers from other programs as well as the public.
• Must be organized and detailed oriented.
• Bilingual in English and Spanish preferred
• Must have reliable transportation
• Have a current driver's license and auto insurance

Responsibilities

• Assists customers with enrollment in Career Office federally funded services.
• As part of a cross-functional, multi-program team, demonstrates knowledge of services, labor market information, and multi-program services
• Coordinates activities and conduct outreach with Adult Education/Literacy partners, local school districts, community-based organizations, and employers.
• Interviews customers to assess and record information regarding training needs, education, experience, skills, interest, and other relevant factors to determine clients' career development opportunities and eligibility of benefits.
• Accurately determines eligibility in accordance with local, state, and federal policies and procedures to ensure adequate and proper utilization of program funding.
• Collects and verify proper documentation and conduct data entry as required.
• Provides ineligible individuals with alternative resources within the center and community
• Documents in counselor notes that a determination was made regarding an applicant’s eligibility status for WIOA youth program consideration. This entry should indicate that the applicant’s eligibility status is either complete or incomplete & pending or denied.
• Ensures counselor notes contain factual information, professional decisions and be written professionally and with integrity.
• Assists individuals in determining what additional information may be needed for eligibility determination
• Thoroughly documents and ensures each participant meets all the criteria and necessary documentation is accurate and placed in the customer file
• Ensures updates to any TWC guidelines are adhered to.
• Ensures Work in Texas and Wagner-Peyser is complete prior to program enrollment
• Verifies all funding streams have been explored and case files updated accordingly, co-enrolling as appropriate.

Skills

Verbal and written communication

Customer service

Public speaking

Bilingual: English/Spanish

Computer skills

Relationship building

Organizational skills

Independent work

Education

Associate’s degree

Tools

WIT system

Job description

Equus Workforce Solutions seeks a motivated program assistant to support the WIOA Youth initiative at our Texas centers. You will verify eligibility, collect documentation, and ensure accurate data entry in the WIT system, enabling enrollment and ongoing services for eligible youth clients.

In a cross-functional team, you will coordinate outreach with Adult Education partners, school districts, and local employers, while maintaining compliant case notes and timely updates to policies.