WIOA Career Coach & Case Manager

Lumbee Land Development, Inc; Pembroke (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Lumbee Tribe of North Carolina seeks a Workforce Development Program Manager to lead employment services, training, and case management for WIOA 166 participants. You will coordinate with local employers, training providers, NCWorks Career Centers, and Tribal programs to deliver integrated services.

The role requires developing individualized service plans, monitoring progress, and ensuring compliance with federal and Tribal policies.

Qualifications

• Experience in workforce development or related programs.
• Strong case management and organizational skills.
• Ability to maintain confidential information and handle sensitive data.

Responsibilities

• Conduct participant intake, assessments, and eligibility reviews for WIOA Section 166.
• Develop individualized employment and service plans with participants.
• Provide ongoing case management, career counseling, and follow-up throughout program participation.
• Coordinate job search and job placement assistance with employers and NCWorks Career Centers.
• Maintain accurate participant files and ensure compliance with federal and tribal policies.

Skills

Workforce development

Case management

Career counseling

Program administration

Communication skills

Education

Bachelor's degree in Workforce Development, Public Administration, Human Services, or related field

Job description

Lumbee Tribe of North Carolina seeks a Workforce Development Program Manager to lead employment services, training, and case management for WIOA 166 participants. You will coordinate with local employers, training providers, NCWorks Career Centers, and Tribal programs to deliver integrated services.

The role requires developing individualized service plans, monitoring progress, and ensuring compliance with federal and Tribal policies.