Winter Spa Host — Seasonal, Part-Time Guest Concierge

The William Vale; New York (NY); Presencial; USD 22 000 - 33 000; Tempo parcial

Resumo da oferta

The William Vale in New York is seeking a personable Spa Host for the Winter Spa season. This part-time, seasonal role is focused on delivering warm hospitality and seamless guest experiences, from check-in to post-visit follow-up, with a proactive approach to guest needs in a dynamic hotel setting.

The ideal candidate brings 1-2 years of guest service experience, can work outdoors in winter, and is able to lift up to 25 pounds.

Qualificações

• Minimum of 1-2 years of Guest Service/Host experience.
• Hotel experience a plus.
• Ability to lift and transport up to 25 pounds.
• Able to withstand prolonged walking, standing, stretching, bending and kneeling.
• Able to work outdoors in cold temperatures.

Responsabilidades

• Greet and check-in guests with hospitality standards.
• Assist guests with all requests.
• Process payment with accuracy.
• Daily setup and breakdown of Winter Spa.
• Explain facility rules and regulations to guests.
• Report injuries according to protocols.
• Answer emails and phone calls to assist guests.
• Perform other duties as assigned by management.

Conhecimentos

Problem solving

Communication

Time management

Professionalism

Descrição da oferta de emprego

The William Vale in New York is seeking a personable Spa Host for the Winter Spa season. This part-time, seasonal role is focused on delivering warm hospitality and seamless guest experiences, from check-in to post-visit follow-up, with a proactive approach to guest needs in a dynamic hotel setting.

The ideal candidate brings 1-2 years of guest service experience, can work outdoors in winter, and is able to lift up to 25 pounds.