Winter Spa Host — Seasonal Guest Experience Pro

The William Vale; New York (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

The William Vale in New York blends the authenticity of its Williamsburg location with a forward-thinking hospitality approach. We are seeking a hands-on Spa Host for the Winter Spa, a seasonal full-time role that delivers proactive support, guidance, and exceptional service to guests.

The ideal candidate has 1–2 years in Guest Service/Host roles, strong communication and organizational skills, and the stamina to work outdoors in cold conditions, weekends, and holidays.

Formación

• 1–2 years of Guest Service/Host experience recommended
• Hotel experience a plus
• Ability to lift and transport up to 25 pounds
• Able to withstand prolonged walking, standing, bending and kneeling
• Capable of working outdoors in cold temperatures and varied shifts (weekends/holidays)

Responsabilidades

• Greet and check-in guests with high hospitality standards.
• Assist guests with all requests.
• Process payments efficiently and accurately.
• Daily setup and breakdown of Winter Spa.
• Communicate rules and safety regulations to guests.
• Report injuries per established protocols.
• Respond to emails and phone calls to resolve guest issues and coordinate with others.
• Perform other duties as assigned by management.

Conocimientos

Proactive problem solving

Communication skills

Organization & time management

Professionalism

Descripción del empleo

The William Vale in New York blends the authenticity of its Williamsburg location with a forward-thinking hospitality approach. We are seeking a hands-on Spa Host for the Winter Spa, a seasonal full-time role that delivers proactive support, guidance, and exceptional service to guests.

The ideal candidate has 1–2 years in Guest Service/Host roles, strong communication and organizational skills, and the stamina to work outdoors in cold conditions, weekends, and holidays.