Winter Spa Host — Seasonal Guest Experience Lead

Wequassett; New York (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

The William Vale in Brooklyn, NY seeks a Winter Spa Host for the winter season. You will greet guests, assist with requests, handle payments, and support daily spa setup and breakdown while upholding hospitality standards.

Ideal candidates are energetic, guest-focused professionals with the ability to work outdoors in cold weather and on varied shifts, including weekends and holidays. Join our team for a dynamic, service-driven role.

Qualifications

• 1–2 years of Guest Service/Host experience required.
• Ability to lift and transport up to 25 pounds.
• Able to work outdoors in cold temperatures.
• Capable of varied shifts, including weekends and holidays.

Responsibilities

• Greet and check-in guests with superior service.
• Assist guests with all requests.
• Process payments with efficiency and accuracy.
• Daily setup and breakdown of Winter Spa.
• Explain facility rules and regulations to guests.
• Report injuries per established protocols.
• Respond to emails and phone calls to assist guests, and coordinate with relevant teams.
• Perform other duties as assigned by management.

Skills

Proactive problem solving

Excellent communication

Organizational skills

Professional demeanor

Job description

The William Vale in Brooklyn, NY seeks a Winter Spa Host for the winter season. You will greet guests, assist with requests, handle payments, and support daily spa setup and breakdown while upholding hospitality standards.

Ideal candidates are energetic, guest-focused professionals with the ability to work outdoors in cold weather and on varied shifts, including weekends and holidays. Join our team for a dynamic, service-driven role.