Winter Seasonal Support Specialist – Jerome

Plant Moran; Southfield (MI); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision, disability, &

Life insurance

401(k) plan

Flexible time off

Job summary

Plante Moran is hiring for an administrative support role in the United States. You will provide high-quality client service, route requests, and collaborate with engagement teams to set clear expectations for task completion.

The position emphasizes accuracy, learning new processes quickly, and adaptability in a fast-paced environment, with opportunities to contribute to process improvements and ongoing professional development.

Qualifications

• Previous professional, internship, seasonal, customer service, or equivalent experience preferred.
• Experience with Microsoft Outlook, Excel, and Word.
• Strong organizational, prioritization, and time-management skills.
• Strong attention to detail and ability to proofread work for accuracy.
• Ability to learn new processes and systems quickly.

Responsibilities

• Provide support to internal firm clients with a strong service mindset, sense of urgency, and commitment to quality and accuracy.
• Process and route client service requests while following established procedures and quality standards.
• Partner with engagement teams to clarify requests, address questions, and establish clear expectations regarding task completion.
• Research and resolve routine issues, implementing solutions and escalating more complex matters when appropriate.
• Assist with specialized projects, including reporting, data research, deliverable formatting and editing, process improvement, and other assigned tasks.
• Apply training and established procedures to complete work accurately and efficiently.
• Participate in ongoing learning opportunities and contribute to a collaborative team environment that supports knowledge sharing and continuous improvement.

Skills

Organizational skills

Time management

Communication

Collaboration

Learning agility

Adaptability

MS Office proficiency

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Plante Moran is hiring for an administrative support role in the United States. You will provide high-quality client service, route requests, and collaborate with engagement teams to set clear expectations for task completion.

The position emphasizes accuracy, learning new processes quickly, and adaptability in a fast-paced environment, with opportunities to contribute to process improvements and ongoing professional development.