Winter Seasonal Client Services Associate

Plant Moran; Cleveland (OH); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Flexible benefits

Travel reimbursement

Meal reimbursement

Pension plan

Discretionary bonus

Job summary

Plante Moran is seeking a detail-oriented team member to support internal firm clients with high-quality service, routing requests, and ensuring accurate work. You will collaborate with engagement teams, resolve routine issues, and assist on specialized projects, training, and knowledge sharing.

Applicants should be able to work evenings or weekends during peak periods and quickly adapt to our in-person culture while maintaining accuracy and efficiency in a fast-paced environment.

Qualifications

• Proficiency in Outlook, Excel, and Word is preferred.
• Strong organizational, prioritization, and time-management skills.
• Attention to detail and ability to proofread work for accuracy.
• Ability to learn new processes and systems quickly.
• Adaptability and flexibility in a fast-paced environment.
• Strong communication and collaboration skills.
• Ability to work independently while contributing to team goals.
• Willingness to work additional hours, including evenings or weekends, during peak busy season periods.

Responsibilities

• Provide support to internal firm clients with a strong service mindset, sense of urgency, and commitment to quality and accuracy.
• Process and route client service requests while following established procedures and quality standards.
• Partner with engagement teams to clarify requests, address questions, and establish clear expectations regarding task completion.
• Research and resolve routine issues, implementing solutions and escalating more complex matters when appropriate.
• Assist with specialized projects, including reporting, data research, deliverable formatting and editing, process improvement, and other assigned tasks.
• Apply training and established procedures to complete work accurately and efficiently.
• Participate in ongoing learning opportunities and contribute to a collaborative team environment that supports knowledge sharing and continuous improvement.

Skills

Outlook

Excel

Word

Time management

Attention to detail

Communication

Collaboration

Adaptability

Learning quickly

Organizational skills

Job description

Plante Moran is seeking a detail-oriented team member to support internal firm clients with high-quality service, routing requests, and ensuring accurate work. You will collaborate with engagement teams, resolve routine issues, and assist on specialized projects, training, and knowledge sharing.

Applicants should be able to work evenings or weekends during peak periods and quickly adapt to our in-person culture while maintaining accuracy and efficiency in a fast-paced environment.