Winter Lift Operator - Guest Safety & Service

Berkshire East Mountain Resort; Charlemont (MA); On-site; USD 30,000 - 42,000; Full time

Job summary

Berkshire East Mountain Resort in Charlemont, MA seeks a lift operator to begin in early December 2026, responsible for loading and unloading guests and equipment on chair lifts.

The role emphasizes safety and guest service; you will start up lifts, instruct guests on safety equipment, monitor proper use, and report incidents to maintenance or management. This seasonal position requires clear radio communication, flexibility with outdoor conditions, and a friendly, team-driven attitude.

Qualifications

• Must be 18 years of age.
• Must pass lift operator training session prior to working at lifts.
• Must have a friendly and fun disposition and connect with guests.
• Communicate clearly using 2 way radios.
• Must be physically fit to operate and assist with lift loading.
• Must follow company procedures for maintaining a safe workplace.

Responsibilities

• Start up and shut off lift as instructed by manager.
• Familiarize guests with the safety equipment used on the lift.
• Observe and assist guests if they have difficulties using the lift.
• Ensure that guests are using lifts properly and safely.
• Load and unload gear support.
• Report lift related accidents or injuries to manager immediately.
• Report malfunction or other lift issues to maintenance immediately.
• Complete tramway incident reports as required.
• Perform other tasks as assigned by manager.

Skills

Outstanding customer service

Safety-focused

Attention to detail

Lift operator training

Friendly disposition

Clear radio communication

Job description

Berkshire East Mountain Resort in Charlemont, MA seeks a lift operator to begin in early December 2026, responsible for loading and unloading guests and equipment on chair lifts.

The role emphasizes safety and guest service; you will start up lifts, instruct guests on safety equipment, monitor proper use, and report incidents to maintenance or management. This seasonal position requires clear radio communication, flexibility with outdoor conditions, and a friendly, team-driven attitude.