Seasonal Lift Operator - Mountain Guest Experience

Alterra Mountain Company; Stratton (VT); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Alterra Employee Pass

Discounts at Alterra resorts

Free or discounted season passes

IKON pass

Discounted golf & fitness

Childcare rates

Retail & F&B discounts

Friends & family tickets

Onsite medical clinic

Health benefits & insurance

401(k) with company match

Tuition plan

Parental leave

Paid sick time & vacation

Job summary

Alterra Mountain Company at Stratton is seeking a lift operator to ensure safe, efficient loading and unloading of guests, delivering a first-class mountain experience. This seasonal position offers part-time and full-time opportunities and pays $20.00 per hour.

The role emphasizes quick decision-making for guest safety, clear communication, and great customer service. Recruitment for this role will be ongoing through December, with a focus on weekend and holiday coverage.

Qualifications

• Must be at least 18 years of age.
• Reliable transportation to/from work.
• Able to work outside during inclement weather.
• Must be able to lift 50 pounds.
• Must complete Lift Operation training prior to working.
• Ability to communicate and problem solve effectively.
• Motivated to provide great customer service.
• Previous lift operation experience, preferred.

Responsibilities

• Greet and welcome each guest while loading and unloading the ski lift.
• Respond to all guest inquiries in a courteous and friendly manner.
• Follow all lift opening and closing procedures.
• Ensure all safety signs, mats, seat pads, and safety cones are in place, clear, and safe.
• Ability to troubleshoot RFID gates and tablet equipment.
• Keep lift buildings and lift area well maintained.
• Ensure daily signage is up to date and clocks set properly.
• Close and open maze lanes for effective maze operation, assist in maze orchestration.
• Give verbal and non-verbal commands as needed to help guide guests.
• Must be able to make quick decisions regarding lift speed to ensure guest safety.
• Additional duties as assigned.

Skills

18 years old

Reliable transportation

Outdoor work

Lift 50 pounds

Lift Operation training

Customer service

Problem solving

Job description

Alterra Mountain Company at Stratton is seeking a lift operator to ensure safe, efficient loading and unloading of guests, delivering a first-class mountain experience. This seasonal position offers part-time and full-time opportunities and pays $20.00 per hour.

The role emphasizes quick decision-making for guest safety, clear communication, and great customer service. Recruitment for this role will be ongoing through December, with a focus on weekend and holiday coverage.