Winter Lift Operator - Guest Safety & Service Pro

Berkshire East Ski Resort; Charlemont (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Berkshire East Ski Resort in Charlemont, MA, seeks a Lift Operator to start in early December 2026. You will monitor guest loading on chair lifts and ensure safe operation under supervision.

The role emphasizes outstanding guest service, strict safety protocols, and clear radio communication. You’ll complete daily logs, assist maintenance, and help guests enjoy a safe and smooth lift experience in all weather conditions.

Qualifications

• Must be 18 years of age.
• Must pass lift operator training prior to working on lifts.
• Strong commitment to safety and guest service.
• Ability to communicate clearly using two-way radios.

Responsibilities

• Monitors loading and unloading of guests and related equipment on chair lifts.
• Start up and shut off lift as instructed by manager.
• Familiarize guests with safety equipment used on the lift.
• Observe and assist guests if they have difficulties using the lift.
• Ensure guests are using lifts properly and safely.
• Check lift tickets or season passes ensuring it's current and valid.
• Load and unload gear support.
• Enforce age or ability restrictions when loading the lifts.
• Maintain loading and unloading ramps at required specifications.
• Complete daily lift logs or other required paperwork.
• Report lift related accidents or injuries to manager immediately.
• Report malfunction or other lift issues to maintenance immediately.
• Assist maintenance with trouble shooting when requested.
• Complete tramway incident reports as required.
• Perform other tasks as assigned by manager.

Skills

Customer service

Safety-minded

Radio communication

Job description

Berkshire East Ski Resort in Charlemont, MA, seeks a Lift Operator to start in early December 2026. You will monitor guest loading on chair lifts and ensure safe operation under supervision.

The role emphasizes outstanding guest service, strict safety protocols, and clear radio communication. You’ll complete daily logs, assist maintenance, and help guests enjoy a safe and smooth lift experience in all weather conditions.