Winter Front Desk Intern: Guest Experience Lodge

Vail, CO; Vail (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Colorado sick leave

Parking

Holiday pay

Retirement benefits with company 1x3

Job summary

Manor Vail Lodge is seeking a Seasonal Front Desk Clerk for the winter season in Vail, CO. The role welcomes guests on arrival, handles check-in, keys, and guest inquiries, and assists with local information and services.

Ideal candidates have a high school diploma, some related experience, and comfort with hotel software. Seasonal work with flexible shifts and potential shared housing is available.

Qualifications

• High school diploma or GED required.
• One to three months of related experience or training preferred.
• Ability to learn hotel software and basic office tools.

Responsibilities

• Greet, register, and check in guests.
• Input work orders from guests and staff through Springer Miller System.
• Rings up and charges items at the lobby market and posts charges to guest folios.
• Works across multiple software systems to maintain a seamless guest experience.
• Completes shift checklist and coordinates with Housekeeping and Engineering teams.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Education

High school diploma

Tools

Springer Miller System

Microsoft Excel

Word

Job description

Manor Vail Lodge is seeking a Seasonal Front Desk Clerk for the winter season in Vail, CO. The role welcomes guests on arrival, handles check-in, keys, and guest inquiries, and assists with local information and services.

Ideal candidates have a high school diploma, some related experience, and comfort with hotel software. Seasonal work with flexible shifts and potential shared housing is available.