Winter Front Desk & Guest Services — Telluride Area

Alpine Lodging Telluride; Telluride (CO); On-site; USD 22,000 - 33,000; Full time

Job summary

Mountainside Inn in Telluride is seeking a front desk associate for the winter season, starting December 2026. You will provide comprehensive guest services, assist with check-in/check-out, handle phone calls, and offer dining and activity recommendations in the Telluride area.

Must be able to work mornings, nights, weekends, and holidays; requires basic tech troubleshooting and strong guest-service skills. Previous hospitality experience is preferred for a successful fit.

Qualifications

• High School diploma required; college degree or equivalent experience preferred.
• Minimum of one year in hospitality or customer service is preferred.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Flexible schedule including mornings, nights, weekends, and holidays.
• Strong communication, organization, and multitasking abilities.
• Ability to work cohesively with co-workers in a team environment.

Responsibilities

• Coordinate guest pre-arrival, check-in, stay, and departure processes.
• Address guest service requests and property issues via work order follow-up.
• Demonstrate knowledge of the property and basic tech troubleshooting (Wi‑Fi, TV, appliances, thermostats).
• Keep front desk and lobby area clean and orderly.
• Leverage local knowledge to promote Telluride activities and services.
• Communicate with housekeeping and maintenance about room status and needs.
• Follow up with guests post-departure to encourage repeat bookings.
• Perform additional duties as assigned.

Skills

Guest services

Multitasking

Teamwork

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Problem solving

Education

High School diploma

College degree preferred

Job description

Mountainside Inn in Telluride is seeking a front desk associate for the winter season, starting December 2026. You will provide comprehensive guest services, assist with check-in/check-out, handle phone calls, and offer dining and activity recommendations in the Telluride area.

Must be able to work mornings, nights, weekends, and holidays; requires basic tech troubleshooting and strong guest-service skills. Previous hospitality experience is preferred for a successful fit.