Winery Lead: Guest Experience & Sales Pro

The Biltmore Company; Asheville (NC); On-site; USD 21,162 - 30,139; Full time

Job summary

The Biltmore Company in Asheville, NC is seeking a Winery Lead Associate. In this full-time role, you will be responsible for providing exceptional guest service, managing shop operations, and training new employees.

Your duties will include sales support, inventory management, and assisting with daily operations while representing the company's brand. Ideal candidates will possess strong interpersonal skills and a commitment to guest service excellence.

Qualifications

• Minimum one year of guest service experience required.
• Ability to learn quickly and maintain proficiency in various operational areas.
• Strong public speaking and active listening skills.

Responsibilities

• Provide exceptional guest service and maintain shop operations.
• Train and assist new hires in effective processes.
• Manage inventory levels and support daily operations.

Skills

Guest service experience

Interpersonal and communication skills

Time management

Sales focus

Education

High school diploma

Job description

The Biltmore Company in Asheville, NC is seeking a Winery Lead Associate. In this full-time role, you will be responsible for providing exceptional guest service, managing shop operations, and training new employees.

Your duties will include sales support, inventory management, and assisting with daily operations while representing the company's brand. Ideal candidates will possess strong interpersonal skills and a commitment to guest service excellence.