Wine Tasting Room Host: World‑Class Guest Service

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 19,000 - 26,000; Full time

Job summary

Biltmore Estate in Asheville, NC, seeks Wine Servers/Tasting Room Hosts to provide a warm, professional atmosphere and guide guests through our wine selection and experiences.

Ideal candidates have guest service experience, strong communication, and a passion for hospitality. The role involves wine-focused guest interactions, wine club promotions, and adherence to safety policies in a fast-paced environment.

Qualifications

• Experience in guest service environment.
• Strong written and verbal communication.
• Ability to multitask in a fast-paced setting.
• Willingness to learn about wines and Biltmore wines.

Responsibilities

• Prepare the Tasting Room for the days' activities.
• Greet guests with warmth and professionalism.
• Track wine inventory/usage daily.
• Help guests select wines that fit their preferences while following NC alcohol laws.
• Create a unique tasting experience for each guest.
• Promote the Wine Club with guests.
• Extend a sincere farewell to all guests.

Skills

Guest service

Communication skills

Multitasking

Hospitality

Education

High school diploma

Job description

Biltmore Estate in Asheville, NC, seeks Wine Servers/Tasting Room Hosts to provide a warm, professional atmosphere and guide guests through our wine selection and experiences.

Ideal candidates have guest service experience, strong communication, and a passion for hospitality. The role involves wine-focused guest interactions, wine club promotions, and adherence to safety policies in a fast-paced environment.