Winery Hospitality & Sales Associate

Tasting Room Expo; California; Híbrido; USD 23 000 - 34 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive hourly pay

Gratuities

Travel opportunities

Close with ownership

Resumo da oferta

Keplinger seeks a polished Hospitality & Winery Host to lead guest experiences and Direct-to-Consumer wine sales at our West Paso Robles winery. This part-time role manages tastings and daily hospitality operations with a focus on luxury service and customer relationships.

The ideal candidate is passionate about wine, motivated, and thrives in an elevated service environment. Flexible hours including weekends and holidays are expected.

Qualificações

• 1–3 years in wine hospitality, DTC management, luxury service, or tasting room operations.
• Strong work ethic, self-starter, motivated, ability to work independently.
• Strong wine sales, customer service, and relationship-building skills.
• Wine knowledge required; WSET or CSW certification a plus.
• Proficiency with POS, CRM, and reservation platforms.
• Availability for weekends, holidays, and events as needed.
• Ability to lift 40 lbs. and stand for long period.

Responsabilidades

• Manage inventory, samples, and guest logs.
• Use CRM, eCellar, and shared calendars to schedule tastings, enter guest information, and process orders.
• Set up and break down tasting areas for appointments.
• Welcome guests and guide them through the Keplinger story, wines, and vineyard details with hospitality.
• Maintain a polished, clean, guest-ready environment.
• Develop local relationships with ownership to support referrals and business growth.
• Drive wine sales, elevate guest experiences, and nurture ongoing customer relationships.

Conhecimentos

Hospitality

Sales

Customer service

Wine knowledge

Formação académica

WSET or CSW certification (preferred)

Ferramentas

CRM

eCellar

POS

Reservation platforms

Descrição da oferta de emprego

Job Title: Hospitality & Sales Associate | Location: KEPLINGER, West Paso Robles, Willow Creek District | Reports to: Owner | FLSA Status: Part-Time | Weekends Required.

Position Summary

Keplinger seeks a polished, sales-focused Hospitality & Winery Host to lead guest experiences and Direct-to-Consumer wine sales at our new West Paso Robles winery and vineyard. This role manages tastings and daily hospitality operations, with a focus on luxury service, customer relationships, sales, and wine club conversion. The ideal candidate is passionate about wine, motivated, and thrives in an elevated service environment.

About Us

Keplinger, owned by Winemaker Helen Keplinger and Vintner DJ Warner since 2006, produces small-lot, terroir-driven Rhone and Bordeaux varietal wines from distinctive vineyard sites in Napa Valley, Sonoma, the Sierra Foothills, and Paso Robles. Each wine reflects its vineyard source through careful, detail-driven winemaking. Keplinger’s newly planted estate, Star Wagon Vineyard in Paso Robles’ Willow Creek District yielded its first harvest in 2025.

Working Schedule

This part-time role requires flexible hours, primarily Thursday through Monday, including weekends and occasional minor holidays. Scheduling will vary based on tastings, events, outreach, and winery needs. This early-stage role offers room to grow with our established winery.

Key Responsibilities

• Manage inventory, samples, and guest logs
• Use CRM, eCellar, and shared calendars to schedule tastings, enter guest information, and process orders
• Set up and break down tasting areas for appointments
• Welcome guests and guide them through the Keplinger story, wines, and vineyard details with genuine hospitality and professionalism
• Maintain a polished, clean, and guest-ready hospitality environment
• Develop local relationships along with ownership to support referrals and business growth
• Drive wine sales, elevated experiences, and ongoing customer relationships

Qualifications

• 1–3 years in wine hospitality, DTC management, luxury service, or tasting room operations
• Strong work ethic, self-starter, motivated, ability to work independently
• Strong wine sales, customer service, and relationship-building skills
• Genuine passion for wine, people, and personalized guest experiences
• Wine knowledge required; WSET or CSW certification a plus
• Proficiency with POS, CRM, and reservation platforms
• Availability for weekends, holidays, and events as needed
• Ability to lift 40 lbs. and stand for long period

Benefits & Compensation

• Competitive hourly pay plus gratuities
• Local industry travel opportunities
• Opportunity to work closely with ownership and help grow Keplinger’s Paso Robles presence