Wine Tasting Room Server – Guest Experience

HEI Hotels & Resorts; Braselton (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) with match

YouDecide discounts

Hotel room discounts

Pet insurance

Job summary

HEI Hotels & Resorts is seeking a hospitality-focused server to greet guests, prepare and serve drinks, and comply with state liquor laws and beverage service standards.

The role requires strong communication, ability to carry trays up to 30 lbs, and experience using a point-of-service computer in a hotel setting. Join a team dedicated to guest satisfaction across our Georgia properties.

Qualifications

• Hotel experience preferred.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Skills

Hotel experience

Customer relations

POS system

Liquor laws

Tray handling

Communication

Adaptive communication

Tools

Point of service computer

Job description

HEI Hotels & Resorts is seeking a hospitality-focused server to greet guests, prepare and serve drinks, and comply with state liquor laws and beverage service standards.

The role requires strong communication, ability to carry trays up to 30 lbs, and experience using a point-of-service computer in a hotel setting. Join a team dedicated to guest satisfaction across our Georgia properties.