Wine Tasting & Guest Experience Specialist

Arterra Wines Canada; California; Presencial; USD 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Language premiums

Gratuities

Incentives and rewards

Training and career growth

Flexible hours

Resumo da oferta

Arterra Wines Canada is seeking staff for Domaine Le Clos Jordanne in Canada to deliver an elevated wine-tasting experience and hospitality. You will engage guests, share wine knowledge, and participate in tours and events while providing professional service and teamwork.

Training is provided, and roles include evenings and weekends. Candidates should have Smart Serve, retail experience, and a passion for wine.

Qualificações

• Must have Smart Serve Certification.
• 18 years of age or older.
• Ability work well within a team-focused environment.
• Motivation to exceed sales targets.
• Critical thinking and decision-making skills.
• Ability to multi-task and work in a fast-paced environment.
• Responsible and trustworthy.
• Ambitious and goal-oriented.
• Retail experience is a must-have.
• Ability to lift 40 lbs.
• Ability to stand for long periods of time.
• Previous serving experience would be an asset.
• Fluency in French would be considered an asset.
• Wine knowledge an asset but not necessary as training is provided.
• Must be available to work on evenings and weekends.

Responsabilidades

• Assisting customers with wine tasting and purchases.
• Conducting entertaining and informative tours of the winery, including performing structured tastings for tour groups.
• Providing exceptional and professional customer service.
• Use a computer-operated point-of-sale system and perform opening and closing duties.
• Assisting with special events.
• Providing dinner service in both formal and informal settings.
• Representing the winery at offsite events.
• Stocking wine and giftware.
• Performing general housekeeping duties.

Conhecimentos

Teamwork

Sales focus

Customer service

Communication

Formação académica

Smart Serve Certification

Descrição da oferta de emprego

Job Description

Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. At

Job Description

Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. At Domaine Le Clos Jordanne, we are dedicated to expressing the unique terroir of the Niagara Escarpment through exceptional Chardonnay and Pinot Noir.

Winery Associates play an important role in delivering an elevated and educational tasting experience. Our team shares the story of our vineyards, winemaking philosophy, and the Benchlands with guests, creating memorable experiences rooted in hospitality, discovery, and a genuine passion for wine.

The ideal candidate will have hospitality experience and a strong interest in wine, with previous wine knowledge considered an asset. We are seeking individuals who are personable, professional, and enthusiastic, with a natural ability to engage guests and confidently speak about wine. A curiosity to learn and a desire to continually grow wine knowledge is essential.

Successful candidates must be reliable team players who take pride in providing exceptional guest experiences. Availability to work flexible shifts, including weekends, is required.

French Language Skills Are Considered An Asset.

Multiple positions available.

Team Members Enjoy

• Competitive wages (include language premiums)
• Gratuities
• Creative incentive programs
• Full training and exciting long-term career opportunities
• Flexible hours
  
  

Duties/Responsibilities/Procedures

• Assisting customers with wine tasting and purchases
• Conducting entertaining and informative tours of the winery, including performing structured tastings for tour groups
• Providing exceptional and professional customer service
• Use a computer-operated point-of-sale system and perform opening and closing duties
• Assisting with special events
• Providing dinner service in both formal and informal settings
• Representing the winery at offsite events
• Stocking wine and giftware
• Performing general housekeeping duties
  
  

Job Requirements

• Smart Serve Certification
• 18 years of age or older
• Ability work well within a team-focused environment
• Motivation to exceed sales targets
• Critical thinking and decision-making skills
• Ability to multi-task and work in a fast-paced environment
• Responsible and trustworthy
• Ambitious and goal-oriented
• Retail experience is a must-have
• Ability to lift 40 lbs
• Ability to stand for long periods of time
• Previous serving experience would be an asset
• Fluency in French would be considered an asset
• Wine knowledge an asset but not necessary as training is provided
• Must be available to work on evenings and weekends
  
  

Compensation: $18/hr+ gratuities/incentives

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.