Wine & Spirits Sales Specialist

Total Wine & More; Laurel (MD); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development

Job summary

Total Wine & More is seeking Store Team Members in Laurel, MD to deliver excellent customer service, drive sales, and help manage product displays and curbside orders. You will greet customers, build relationships, and inform them about wine, spirits, and beer.

Training on promotions and loyalty programs will support your growth in a fast-paced retail environment. You may contribute to inventory, front-end operations, and other duties as needed.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Retail experience

Flexible schedule

Communication

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking Store Team Members in Laurel, MD to deliver excellent customer service, drive sales, and help manage product displays and curbside orders. You will greet customers, build relationships, and inform them about wine, spirits, and beer.

Training on promotions and loyalty programs will support your growth in a fast-paced retail environment. You may contribute to inventory, front-end operations, and other duties as needed.