Wine & Spirits Inside Sales Pro | Grow Relationships

Southern Glazer's Beverage Company of MA and RI; Norton (MA); Sur place; USD 55 000 - 58 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Long Term Disability

Life Insurance

Tuition for WSET & CICERONE

Résumé du poste

Southern Glazer’s Beverage Company of Massachusetts and Rhode Island is seeking a Customer Service - Inside Sales professional to connect with existing customers, explain product offerings, and close sales. The role requires 2–5 years of hospitality experience with wine, spirits, and beer knowledge, plus strong communication and typ ing skills.

You will handle orders, maintain records, and support sales teams as needed.

Qualifications

• High school diploma or GED required.
• 2–5 years’ hospitality experience with wine, spirits, and beer knowledge.
• Patience, persistence and persuasiveness; strong typing skills.
• Intermediate/advanced proficiency with Word and Excel; detail-oriented and deadline-driven.
• Strong oral and written communication, able to interact with all levels.

Responsabilités

• Contact existing customers to inform them about a product or service.
• Fully understand the Southern Glazer's Beverage Company portfolio.
• Ask questions to understand customer needs and close sales.
• Build long term trust and relationships with customers.
• Enter and update customer information in the database.
• Contact customers daily and process orders accurately.
• Create and update activity reports with call and sales records.
• Provide back-up support for sales teams during vacations.
• Identify customer needs, clarify information, research concerns and provide solutions; cross-sell and up-sell.
• Assist sales reps with will-calls as needed.

Connaissances

Hospitality experience

Customer service

Typing

Communication skills

Formation

High school diploma or GED

Outils

Microsoft Word

Microsoft Excel

Description du poste

Southern Glazer’s Beverage Company of Massachusetts and Rhode Island is seeking a Customer Service - Inside Sales professional to connect with existing customers, explain product offerings, and close sales. The role requires 2–5 years of hospitality experience with wine, spirits, and beer knowledge, plus strong communication and typ ing skills.

You will handle orders, maintain records, and support sales teams as needed.