Wine & Spirits Assistant Manager — Lead Team & Guest Experience

UNAVAILABLE

Holmen (WI)

Presencial

USD 42.000 - 60.000

Jornada completa

Hace 4 días
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Ventajas ofrecidas por este puesto de trabajo

15% Associate Discount
Weekly Pay
Vision & Dental Insurance
Two-Week Advanced Scheduling
Parental Leave
401(k) match

Descripción de la vacante

Festival Foods in Holmen, WI is seeking a Wine and Spirits Assistant Department Manager. You will lead a team under the Wine and Spirits Department Manager, mentoring staff, sharing product knowledge, and helping guests discover new favorites—from craft beers to fine wines.

Responsibilities include hiring/support, scheduling, inventory checks, vendor collaboration, and delivering exceptional guest service in a fast-paced retail setting. This role requires 21+ and a focus on safety and teamwork.

Formación

  • Retail leadership experience in a fast-paced environment.
  • Must be 21+ to handle liquor products.
  • Strong knowledge of wine, beer and spirits and guest service.

Responsabilidades

  • Mentor and coach associates while upholding service standards.
  • Assist with hiring, training and performance feedback.
  • Finalize and approve weekly schedules for coverage.
  • Monitor inventory, pricing accuracy and department standards.
  • Answer questions and share liquor, wine and spirits knowledge.
  • Deliver guest service, process special orders and resolve concerns.
  • Lead by example in daily tasks and store cleanliness.
  • Collaborate with vendors and team to exceed guest expectations.
  • Other duties as assigned.
  • Maintain regular attendance and find replacements as needed.

Conocimientos

Leadership
Mentoring
Guest service
Team coaching
Scheduling
Communication

Educación

High School Education or equivalent

Descripción del empleo

Festival Foods in Holmen, WI is seeking a Wine and Spirits Assistant Department Manager. You will lead a team under the Wine and Spirits Department Manager, mentoring staff, sharing product knowledge, and helping guests discover new favorites—from craft beers to fine wines.

Responsibilities include hiring/support, scheduling, inventory checks, vendor collaboration, and delivering exceptional guest service in a fast-paced retail setting. This role requires 21+ and a focus on safety and teamwork.

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