Wine Front End Cashier & Service Associate

Total Wine & More; Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off (PTO)

Store discounts

Health care plans

401(k) and financial benefits

Parental leave

Job summary

Total Wine & More is seeking a Front End Team Member to deliver fast, friendly cashier experiences while promoting loyalty programs and ensuring accurate transactions. The role includes assisting as a sales associate or merchandiser, with training on wine, spirits, and beer products.

Applicants should have 1-3 years of retail experience, strong customer service skills, and the ability to work a flexible schedule including evenings and weekends. High school diploma preferred.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and teamwork.
• 1-3 years of work experience, 1+ years in retail preferred.
• Familiarity with POS systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including ID verification and payment handling.
• Provide fast, friendly service and build customer relationships.
• Promote loyalty programs and assist with product knowledge training.
• Maintain store safety, cleanliness, and compliance with alcohol sale regulations.

Skills

Customer service

Team player

Excellent communication

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Front End Team Member to deliver fast, friendly cashier experiences while promoting loyalty programs and ensuring accurate transactions. The role includes assisting as a sales associate or merchandiser, with training on wine, spirits, and beer products.

Applicants should have 1-3 years of retail experience, strong customer service skills, and the ability to work a flexible schedule including evenings and weekends. High school diploma preferred.