Wine-Centric General Manager — Lead Guest Experience

SIXTY VINES NORTH HILLS LLC; Raleigh (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with match

Medical, dental and vision insurance

Wine-country trips

WSET and sommelier certification

Mental health services

Growth and leadership development

Job summary

Sixty Vines North Hills LLC in Raleigh, NC is seeking a talented General Manager to lead restaurant operations, financial performance and the overall Guest experience while bringing Sixty Vines’ brand DNA to life.

This strategic, hands‑on leader develops great people, drives sales, manages costs and delivers a warm, wine‑centric hospitality experience. The role offers growth, leadership development, and rewards that reflect performance and brand success with a nationwide footprint.

Qualifications

• 3–5+ years of restaurant management in a high-volume full-service environment.
• GM experience in an upscale or polished casual concept strongly preferred.
• Proven ability to drive sales, manage costs and develop high-performing restaurant teams.
• Strong understanding of profit and loss statements, budgeting, forecasting, labor management and cost controls.
• Results-driven, trustworthy and team-oriented leadership style.
• Strong communication, organization, problem-solving and decision-making skills.
• Genuine passion for hospitality, wine and chef-driven food.
• Bachelor’s degree or professional certification in hospitality, culinary arts or a related field preferred.
• Ability to work days, evenings, weekends and holidays as business needs require.
• Must be able to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Create and adjust annual and quarterly operating plans based on sales trends, market conditions and restaurant performance.
• Drive top-line sales through exceptional Guest experiences, community partnerships and strong restaurant leadership.
• Review financial results and identify opportunities to increase sales, control expenses and improve profitability.
• Ensure effective labor management through accurate forecasting and weekly schedule review.
• Maintain a safe, organized and well-manicured restaurant that is as polished behind the scenes as it is for our Guests.
• Develop strategies that strengthen Sixty Vines’ competitive position and presence within the community.
• Bring Sixty Vines’ Brand DNA to life through wine discovery, thoughtful pairings, chef-driven cuisine and approachable hospitality.
• Partner with the Chef de Cuisine to deliver a consistently exceptional scratch-made menu.
• Lead the Bar Manager in maintaining an engaging wine program centered on our sustainable tap system.
• Ensure Team Members have the knowledge and confidence to guide Guests through our wines, pairings and menu.
• Partner with FB Experiences and FB Society leaders to create experiences that drive sales inside and outside the restaurant.
• Remain visible and engaged with Guests, personally resolving concerns and protecting the overall experience.
• Hire, train, develop and retain some of the best talent in the industry.
• Ensure Team Members have the knowledge, tools and resources necessary to succeed.
• Execute our Best First Day orientation and onboarding process for new Team Members and Managers.
• Create a positive, inclusive and accountable culture centered on hospitality, curiosity and continuous learning.
• Coach consistently, celebrate team wins and address performance opportunities fairly and directly.
• Foster strong collaboration between the front-of-house and culinary teams.
• Develop Managers to own their Areas of Responsibility and establish clear standards for performance.
• Oversee AOR distribution and execution, following up consistently and redirecting results when needed.
• Lead Manager meetings focused on sales, financial performance, restaurant priorities and opportunities for improvement.
• Hold regular one-on-one meetings with Managers to review AOR performance and professional goals.
• Build internal talent with an “Always Ready with the Next One” mentality that supports continued brand growth.
• Hold the leadership team accountable for measurable operational and financial results.
• Oversee daily restaurant operations and ensure consistent execution of our standards, systems and procedures.
• Maintain an active, hands-on leadership presence during service.
• Ensure appropriate staffing, scheduling, inventory and cost-control practices.
• Oversee service, culinary, wine, facility and Guest-experience standards.
• Maintain the cleanliness, organization and preventive maintenance of the restaurant and its equipment.
• Ensure compliance with our policies and all applicable employment, food safety, sanitation, alcohol service and workplace safety requirements.

Skills

Restaurant management

Leadership

Budgeting

P&L management

Staff development

Communication

Hospitality

Education

Bachelor's degree in hospitality

Professional certification

Tools

POS systems

Forecasting software

Job description

Sixty Vines North Hills LLC in Raleigh, NC is seeking a talented General Manager to lead restaurant operations, financial performance and the overall Guest experience while bringing Sixty Vines’ brand DNA to life.

This strategic, hands‑on leader develops great people, drives sales, manages costs and delivers a warm, wine‑centric hospitality experience. The role offers growth, leadership development, and rewards that reflect performance and brand success with a nationwide footprint.