Wine Country General Manager: Guest Experience Leader

Sixty Vines; Raleigh (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off (up to 17 days)

401(k) with match

Medical, dental and vision insurance (

Job summary

Sixty Vines is seeking a General Manager in Raleigh to lead restaurant operations, finance, and team development, delivering exceptional Guest experiences aligned with Brand DNA. You will drive sales, manage costs and cultivate an approachable environment where Guests discover wine without intimidation.

The ideal candidate is a strategic, hands-on leader with 3–5+ years of GM experience, strong P&L grasp, and a passion for hospitality, wine and chef-driven food.

Qualifications

• 3–5+ years of restaurant management experience in a high-volume, full-service environment.
• General Manager experience in an upscale or polished casual concept strongly preferred.
• Proven ability to drive sales, manage costs and develop high-performing restaurant teams.
• Strong understanding of profit and loss statements, budgeting, forecasting, labor management and cost controls.
• Results-driven, trustworthy and team-oriented leadership style.
• Strong communication, organization, problem-solving and decision-making skills.
• Genuine passion for hospitality, wine and chef-driven food.
• Ability to work days, evenings, weekends and holidays as business needs require.
• Must be able to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Create and adjust annual and quarterly operating plans based on sales trends, market conditions and restaurant performance.
• Drive top-line sales through exceptional Guest experiences, community partnerships and strong restaurant leadership.
• Review financial results and identify opportunities to increase sales, control expenses and improve profitability.
• Ensure effective labor management through accurate forecasting and weekly schedule review.
• Maintain a safe, organized and well-manicured restaurant that is as polished behind the scenes as it is for our Guests.
• Develop strategies that strengthen Sixty Vines’ competitive position and presence within the community.
• Bring Sixty Vines’ Brand DNA to life through wine discovery, thoughtful pairings, chef-driven cuisine and approachable hospitality.
• Partner with the Chef de Cuisine to deliver a consistently exceptional scratch-made menu.
• Lead the Bar Manager in maintaining an engaging wine program centered on our sustainable tap system.
• Ensure Team Members have the knowledge and confidence to guide Guests through our wines, pairings and menu.
• Partner with FB Experiences and FB Society leaders to create experiences that drive sales inside and outside the restaurant.
• Remain visible and engaged with Guests, personally resolving concerns and protecting the overall experience.
• Hire, train, develop and retain some of the best talent in the industry.
• Ensure Team Members have the knowledge, tools and resources necessary to succeed.
• Execute our Best First Day orientation and onboarding process for new Team Members and Managers.
• Create a positive, inclusive and accountable culture centered on hospitality, curiosity and continuous learning.
• Coach consistently, celebrate team wins and address performance opportunities fairly and directly.
• Foster strong collaboration between the front-of-house and culinary teams.
• Develop Managers to own their Areas of Responsibility and establish clear standards for performance.
• Oversee AOR distribution and execution, following up consistently and redirecting results when needed.
• Lead Manager meetings focused on sales, financial performance, restaurant priorities and opportunities for improvement.
• Hold regular one-on-one meetings with Managers to review AOR performance and professional goals.
• Build internal talent with an "Always Ready with the Next One" mentality that supports continued brand growth.
• Hold the leadership team accountable for measurable operational and financial results.
• Oversee daily restaurant operations and ensure consistent execution of our standards, systems and procedures.
• Maintain an active, hands-on leadership presence during service.
• Ensure appropriate staffing, scheduling, inventory and cost-control practices.
• Oversee service, culinary, wine, facility and Guest-experience standards.
• Maintain the cleanliness, organization and preventive maintenance of the restaurant and its equipment.
• Ensure compliance with our policies and all applicable employment, food safety, sanitation, alcohol service and workplace safety requirements.

Skills

People management

Financial acumen

Guest experience

Communication

Problem solving

Education

Bachelor's degree or certification in hospitality

Job description

Sixty Vines is seeking a General Manager in Raleigh to lead restaurant operations, finance, and team development, delivering exceptional Guest experiences aligned with Brand DNA. You will drive sales, manage costs and cultivate an approachable environment where Guests discover wine without intimidation.

The ideal candidate is a strategic, hands-on leader with 3–5+ years of GM experience, strong P&L grasp, and a passion for hospitality, wine and chef-driven food.