Wine & Beer Department Lead — Customer Experience & Sales

Berkeley Bowl; Berkeley (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Job summary

Berkeley Bowl is seeking a Wine & Beer Department Manager and Supervisor to lead daily operations, guide product selections, and deliver exceptional customer service in a busy specialty store in Berkeley, CA.

You will oversee stock, assist customers with pairings, and coordinate with managers on special orders while maintaining accurate signage and inventory control. This full-time role emphasizes knowledge of wines and beers and strong teamwork.

Qualifications

• Ability to understand written and spoken English.
• Basic math skills required.
• Demonstrated ability to handle multiple demands.
• Knowledge of current trends in beer and wine industry.

Responsibilities

• Greet and acknowledge customers.
• Assist customers with beer and wine selection and make recommendations for pairings.
• Answer product questions and special orders, and be familiar with store inventory.
• Stock wine and beer on shelves, cold cases, islands, and case stacks.
• Ensure signage and price tags are correct and in place.

Skills

English language

Multitasking

Wine knowledge

Beer knowledge

Education

High School Diploma or GED

Job description

Berkeley Bowl is seeking a Wine & Beer Department Manager and Supervisor to lead daily operations, guide product selections, and deliver exceptional customer service in a busy specialty store in Berkeley, CA.

You will oversee stock, assist customers with pairings, and coordinate with managers on special orders while maintaining accurate signage and inventory control. This full-time role emphasizes knowledge of wines and beers and strong teamwork.