Windows Desktop Support Specialist (Remote/Onsite)

Artech Information System LLC; Lubbock (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

A leading IT staffing firm based in Lubbock, TX is seeking a professional capable of diagnosing and resolving complex Microsoft OS issues. Responsibilities include installation and configuration of desktop PCs and related applications, as well as OS troubleshooting. Candidates should possess strong verbal and written communication skills, a valid driving license, and the ability to interact positively with clients. This position is for a duration of one year with potential for extension, offering mileage compensation for travel as needed.

Qualifications

• Ability to diagnose and remedy complex Microsoft OS problem tickets.
• Experience in configuring and installing common applications.
• Valid driving license required; some travel may be necessary.

Responsibilities

• Diagnose and resolve Microsoft OS issues for clients.
• Imaging and building OS platforms.
• Install/remove desktop PCs and monitors.

Skills

Microsoft OS troubleshooting

Verbal and written communication skills

Remote take-over skills

Job description

A leading IT staffing firm based in Lubbock, TX is seeking a professional capable of diagnosing and resolving complex Microsoft OS issues. Responsibilities include installation and configuration of desktop PCs and related applications, as well as OS troubleshooting. Candidates should possess strong verbal and written communication skills, a valid driving license, and the ability to interact positively with clients. This position is for a duration of one year with potential for extension, offering mileage compensation for travel as needed.