Windows 11 Deployment Technician — Onsite IT Support

Resourcing HQ (RHQ); Montgomery (AL); On-site; USD 30,000 - 39,000; Full time

Job summary

Resourcing HQ (RHQ) seeks an IT Support Technician to assist in a Montgomery device conversion project, moving devices from Windows 10 to Windows 11. This hands-on role emphasizes end-user support, device preparation, and accurate deployment within a six-month contract, with potential extension.

Ideal candidates have basic technical aptitude, reliable attendance, and strong customer service presence when assisting staff during the upgrade process.

Qualifications

• Basic technical aptitude and familiarity with Windows-based laptops.
• Strong reliability and punctuality.
• Clear communication with end users.
• Ability to follow deployment instructions and processes.

Responsibilities

• Migrate devices from Windows 10 to Windows 11.
• Prepare and configure devices for upgrade.
• Deliver upgraded devices to end users and assist with transition.
• Guide users through setup on upgraded devices.
• Provide basic help desk support during transition.
• Ensure devices are properly set up and functioning.
• Maintain professionalism and clear communication during device transitions.
• Follow project procedures and documentation for device conversion.

Skills

Windows OS knowledge

Customer service

On-site support

Job description

Resourcing HQ (RHQ) seeks an IT Support Technician to assist in a Montgomery device conversion project, moving devices from Windows 10 to Windows 11. This hands-on role emphasizes end-user support, device preparation, and accurate deployment within a six-month contract, with potential extension.

Ideal candidates have basic technical aptitude, reliable attendance, and strong customer service presence when assisting staff during the upgrade process.