Window Carpentry Technician

Socket.dev; Tennessee; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tools provided

Full insurance package

401k with company match

PTO

Student loan reimbursement

Employee perks program

Job summary

Renewal by Andersen, a division of Andersen Windows, is seeking skilled field technicians to perform on-site window and door repairs. You will troubleshoot, replace defective parts, and address warranty issues while ensuring homeowner satisfaction.

Role requires 2+ years in maintenance and 2+ years in window/door installation, plus a valid driver's license and ability to lift up to 50 pounds. Mon-Fri with some Saturdays; company vehicle and benefits provided.

Qualifications

• 2+ years general maintenance experience.
• 2+ years window & door installation/repair.
• 3+ years basic home repair work preferred.
• Available Monday–Friday and occasional Saturdays.
• Basic computer, smartphone, and email use.
• Valid driver's license with clean record and a vehicle for transporting tools.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs by on-site fixes and assist customer needs.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren’t working.
• Diagnose issues such as water infiltration and interlock problems.

Skills

General maintenance

Window & door installation

Time management

On-site troubleshooting

Customer service

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Responsibilities:

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren't working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications:

• You have 2+ years of experience working in general maintenance
• You have 2+ years of window & door installation/repair
• You have 3+ years of experience performing basic home repair work, preferred.
• You're available to work Monday-Friday and occasional Saturdays
• You have basic computer, including smart phone and email, and excellent time management skills
• You have the physical ability to lift and carry products weighing up to 50 pounds, climb ladders, stoop, bend and walk on uneven surfaces, and have good hand dexterity
• You have a valid driver’s license, insurable driving record, and a vehicle that can transport materials and tools, including a ladder and screen
• You have the ability to perform any other duties or responsibilities deemed necessary by management

Compensation & Benefits:

• Competitive Pay of $23-26 an hour
• Company Vehicle, Gas Card and Tools provided!
• Full insurance package, including medical, dental, vision, and life insurance
• 401k with company match
• PTO - vacation time, sick time, and holiday pay
• Student loan reimbursement program
• Access to Employee Perks Program

Schedule:

• M-F (40 hours a week)