Window Carpentry Technician

Socket.dev; Knoxville (TN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Company Vehicle

Gas Card

Tools provided

Full insurance package (medical,Dental

Vision

Life insurance

401k with company match

PTO - vacation, sick, holidays

Student loan reimbursement

Employee Perks Program

Job summary

Renewal by Andersen, the custom division of Andersen Windows, is seeking a maintenance technician to address warranty issues on windows and doors. You will troubleshoot on-site, replace defective parts, and support customers to ensure satisfaction.

Candidates should have 2+ years in general maintenance and 2+ years in window/door installation or repair, with 3+ years in basic home repair preferred. Availability Monday–Friday with occasional Saturdays is expected.

Qualifications

• 2+ years of general maintenance experience.
• 2+ years of window & door installation/repair.
• 3+ years of basic home repair work (preferred).
• Able to work Monday–Friday with occasional Saturdays.
• Basic computer, smartphone, and email literacy; good time management.
• Able to lift up to 50 pounds, climb ladders, and work on uneven surfaces.
• Valid driver’s license, insurable driving record, and a vehicle to transport materials.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs by manually fixing issues on-site and assisting customers.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren’t working properly.
• Diagnose issues such as water infiltration, bowed panels, and interlock problems.

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Responsibilities

• Provide service performance and address warranty issues with windows and doors


• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs


• Ensure customer satisfaction while addressing problems


• Replace defective parts and help customers when windows aren't working properly


• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications

• You have 2+ years of experience working in general maintenance


• You have 2+ years of window & door installation/repair


• You have 3+ years of experience performing basic home repair work, preferred.


• You're available to work Monday-Friday and occasional Saturdays


• You have basic computer, including smart phone and email, and excellent time management skills


• You have the physical ability to lift and carry products weighing up to 50 pounds, climb ladders, stoop, bend and walk on uneven surfaces, and have good hand dexterity


• You have a valid driver’s license, insurable driving record, and a vehicle that can transport materials and tools, including a ladder and screen


• You have the ability to perform any other duties or responsibilities deemed necessary by management

Compensation & Benefits

• Competitive Pay of $23-26 an hour


• Company Vehicle, Gas Card and Tools provided!


• Full insurance package, including medical, dental, vision, and life insurance


• 401k with company match


• PTO - vacation time, sick time, and holiday pay


• Student loan reimbursement program


• Access to Employee Perks Program

Schedule

• M-F (40 hours a week)

Hourly Rate: $23 — $26 USD