Window Carpentry Technician

Renewal by Andersen Metro & Midwest; Knoxville (TN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tools provided

Health/dental/vision/life insurance

401k with company match

PTO

Employee perks program

Job summary

Renewal by Andersen Metro & Midwest is seeking a field technician to provide service performance and address warranty issues with windows and doors. You will troubleshoot jobs on-site and assist with customer needs while ensuring satisfaction.

The role requires 2+ years in maintenance and 2+ years in window and door installation/repair, plus 3+ years in basic home repairs. A valid driver’s license and ability to lift up to 50 pounds are needed.

Qualifications

• 2+ years of general maintenance experience.
• 2+ years of window & door installation/repair experience.
• 3+ years of basic home repair work preferred.
• Available to work Monday–Friday, occasional Saturdays.
• Basic computer skills, including smartphone and email.

Responsibilities

• Provide service performance and address warranty issues with windows and doors.
• Troubleshoot jobs by manually fixing issues on-site and assist with customer needs.
• Ensure customer satisfaction while addressing problems.
• Replace defective parts and help customers when windows aren’t working properly.
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues, etc.

Skills

General maintenance

Window & door install/repair

Home repair experience

Time management

Valid driver’s license

Physical ability

On-site troubleshooting

Email/phone communication

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren't working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications

• You have 2+ years of experience working in general maintenance
• You have 2+ years of window & door installation/repair
• You have 3+ years of experience performing basic home repair work, preferred.
• You're available to work Monday-Friday and occasional Saturdays
• You have basic computer, including smart phone and email, and excellent time management skills
• You have the physical ability to lift and carry products weighing up to 50 pounds, climb ladders, stoop, bend and walk on uneven surfaces, and have good hand dexterity
• You have a valid driver’s license, insurable driving record, and a vehicle that can transport materials and tools, including a ladder and screen
• You have the ability to perform any other duties or responsibilities deemed necessary by management
• Competitive Pay of $23-26 an hour
• Company Vehicle, Gas Card and Tools provided!
• Full insurance package, including medical, dental, vision, and life insurance
• 401k with company match
• PTO - vacation time, sick time, and holiday pay
• Access to Employee Perks Program

Schedule

• M-F (40 hours a week)

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Hourly Rate

$23 - $26 USD