Window and Door Service Technician

Pella Windows and Doors - New Mexico; El Paso (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

PTO

HSA/FSA

Company vehicle

Overtime opportunities

Travel to service areas

Job summary

Pella Windows and Doors SW in El Paso, TX is seeking a dedicated Window and Door Service Technician. This full-time role involves visiting customer sites, diagnosing issues, and delivering high-quality repairs to ensure product performance and customer satisfaction.

The position offers hourly pay of $22-$26 with full-time benefits, a company vehicle, overtime opportunities, and travel across El Paso, Albuquerque, and Durango. A valid driver’s license and hands-on tool experience are required.

Qualifications

• : Driver's license is required
• : Experience with basic hand and power tools
• : Customer service experience is a plus

Responsibilities

• Inspect, diagnose, and service Pella windows and doors at customer sites.
• Communicate clearly with homeowners to keep them informed and satisfied.
• Travel to service areas including El Paso, Albuquerque, and Durango.
• Operate company-provided vehicle and work during scheduled hours, with possible overtime.

Skills

Customer service

Tools experience

Tools

Hand tools

Power tools

Job description

Are you a skilled problem solver who loves working with your hands? Imagine joining a team where your attention to detail and craftsmanship are valued as much as your ability to connect with customers. As a full-time Window and Door Service Technician at Pella Windows and Doors SW in El Paso, TX, you'll be the hero who ensures our high-quality products meet our customers' expectations.

Earn $22-$26 per hour and enjoy full-time benefits like:

• Health insurance
• Dental
• Vision
• PTO
• HSA/FSA

Additionally, you'll get a company vehicle to use during work hours! Plus, with overtime opportunities and the chance to travel between El Paso, Albuquerque, and Durango, you'll never have a dull day!

ABOUT OUR COMPANY

Since 1925, Pella Windows and Doors SW has led the industry with our innovative products and commitment to continuously reaching the next level. With 200+ showrooms across the U.S., we're proud to provide residents in New Mexico, western Texas, and southern Colorado with the perfect solutions for their personal needs. We have quality products for all kinds of homes and styles, allowing customers in traditional, historical, and contemporary houses to bring their design visions to life. Joining us means becoming part of a supportive, reliable team that's always looking for ways to shake things up and elevate the customer experience!

ABOUT THE ROLE

Schedule & Location: This is a full-time position based out of El Paso, NM, with additional service areas in Durango, CO, and Albuquerque, NM. You'll typically work 7:30 AM - 4:30 PM with plenty of overtime opportunities available!

As a Window and Door Service Technician, your day starts bright and early as you grab the keys to your company-provided vehicle. You then head out on the road to customer sites across our service areas, where you inspect, diagnose, and service Pella windows and doors. Each job is a new puzzle to solve-whether it's a finicky hinge or a drafty window, you'll be using your tools and know-how to restore products to peak condition. Throughout the day, you competently communicate directly with homeowners, ensuring they're informed and satisfied, leaving them with a smile after every visit.

The Minimum Requirements to Be Considered

• Driver's license
• Experience working with tools
• Customer service experience

Preferred:

• Window and/or door experience
• Construction experience

JOIN OUR TEAM AS A WINDOW AND DOOR SERVICE TECHNICIAN!

Must have the ability to pass a background check and drug screening test.