Will-Call Order Specialist – Customer-Facing & Inventory

Sysco; Town of Charlotte (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Sysco Charlotte, LLC is seeking a will-call order clerk to ensure professional, accurate and timely processing of will-call orders. The role is customer-facing at the will-call desk and handles the transactional side of the will call process.

The position may involve performing duties during downtime, assisting with credit processing, and coordinating customer will calls, including generating and coordinating pick-ups in a fast-paced warehouse environment.

Qualifications

• Must be at least 18 years old with 0–1 year of relevant work experience.
• Ability to lift 10–75 lbs, up to 100 lbs, and operate a pallet jack or forklift.
• Experience reading and following instructions and data entry portals.

Responsibilities

• Provide customer services sales support; key in national accounts orders.
• Coordinate customer will calls and pickups.
• Support customer requests for credit processing.
• Perform duties during downtime as assigned.
• Maintain inventory lists and assist with cash sales program.

Skills

Effective communication

Active listening

Mathematical aptitude

Problem solving

Verbal and written communication

English proficiency

Data entry

Job description

Sysco Charlotte, LLC is seeking a will-call order clerk to ensure professional, accurate and timely processing of will-call orders. The role is customer-facing at the will-call desk and handles the transactional side of the will call process.

The position may involve performing duties during downtime, assisting with credit processing, and coordinating customer will calls, including generating and coordinating pick-ups in a fast-paced warehouse environment.