Will-Call Coordinator & Customer Support

Sysco Northeast Rdc; Anchorage (AK); On-site; USD 32,000 - 40,000; Full time

Job summary

Sysco Northeast Rdc in Anchorage, AK is seeking a customer-facing will-call clerk to ensure professional, accurate and timely processing of will-call orders. You will run invoices, collect payments when needed, and support Customer Service at the will-call desk.

Responsibilities include coordinating pick-ups, processing orders for national accounts, arranging van deliveries, and handling invoicing and payments. A High School diploma and 1 year of customer service experience are required.

Qualifications

• 1-year experience in a customer service or customer-facing role.
• Strong communication and listening skills.
• Proficient in data entry and basic math for transactions.
• Able to read, write and speak English.
• Experience handling payments and invoices is a plus.

Responsibilities

• Coordinate customer will call (generating and coordinating pick-ups).
• Provide customer services sales support; key in national accounts and customer orders.
• Arrange van deliveries and routing, ensure warehouse pickup and staging.
• Organize Intercompany and vendor pick-ups and BRTs.
• Back-up for Sales Admin with E-Sysco and receptionist duties as assigned.
• Bill add-ons, donations, office supply orders and customer billing invoices.
• Set up UPS shipments through will call as needed.
• Handle downtime duties and respond to customer service calls.

Skills

Customer service

Communication

Data entry

Cash handling

Problem solving

Multitasking

English proficiency

Education

High School diploma

Job description

Sysco Northeast Rdc in Anchorage, AK is seeking a customer-facing will-call clerk to ensure professional, accurate and timely processing of will-call orders. You will run invoices, collect payments when needed, and support Customer Service at the will-call desk.

Responsibilities include coordinating pick-ups, processing orders for national accounts, arranging van deliveries, and handling invoicing and payments. A High School diploma and 1 year of customer service experience are required.