Will-Call Desk Specialist: Payments & Customer Support

Sysco; Pocomoke City (MD); On-site; USD 21,000 - 28,000; Full time

Job summary

Sysco in Maryland is seeking a will-call clerk to ensure accurate and timely processing of will-call orders. This customer-facing role handles invoices, collects payments when necessary, and supports Customer Service at the will-call desk.

The candidate will coordinate pickups, enter orders, and assist with vendor/intercompany activities while providing reliable service to internal teams and external customers.

Qualifications

• High School diploma or equivalent.
• 1-year experience customer service or customer-facing role.
• Strong communication and data-entry abilities.

Responsibilities

• Coordinate customer will call and pickups.
• Process invoices and collect payments; support Customer Service.
• Assist with sales admin, intercompany and vendor pickups.
• Set up shipments and manage UPS will-call.
• Support credit process and cash sales program.

Skills

Customer service

Communication

Data entry

Basic math

English

Education

High School diploma or equivalent

Tools

E-Sysco

Data entry portal

Job description

Sysco in Maryland is seeking a will-call clerk to ensure accurate and timely processing of will-call orders. This customer-facing role handles invoices, collects payments when necessary, and supports Customer Service at the will-call desk.

The candidate will coordinate pickups, enter orders, and assist with vendor/intercompany activities while providing reliable service to internal teams and external customers.