Will-Call & Customer Pickup Specialist

Sysco Northeast Rdc; Rocky Hill (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Sysco Northeast Rdc is seeking a Will-Call Clerk to ensure accurate, timely processing of will-call orders and provide customer-facing service at the will-call desk. The role covers transactional handling of the will-call process and support for related customer requests.

The position emphasizes strong communication, data entry accuracy, and the ability to work in a fast-paced warehouse environment, including lifting and operating pallet jacks or forklifts as needed.

Qualifications

• Must be at least 18 years old.
• 0–1 year of relevant work experience.
• Ability to lift 10–75 lbs regularly and up to 100 lbs.
• Able to reach up to 72 inches and operate pallet jacks/forklifts.

Responsibilities

• Provide customer services and sales support; key in national accounts orders.
• Perform duties during downtime as assigned.
• Assist with credit process requests.
• Coordinate customer will-call pickups.
• Create inventory lists and distribute orders for cash sales program.

Skills

Customer service

Data entry

Communication

English speaking

Forklift experience

Safety awareness

Job description

Sysco Northeast Rdc is seeking a Will-Call Clerk to ensure accurate, timely processing of will-call orders and provide customer-facing service at the will-call desk. The role covers transactional handling of the will-call process and support for related customer requests.

The position emphasizes strong communication, data entry accuracy, and the ability to work in a fast-paced warehouse environment, including lifting and operating pallet jacks or forklifts as needed.