Wildlife Operations Manager - Lead Field Team & Growth

Rentokil North America; Fort Worth (TX); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision coverage

Disability insurance

Life insurance

401(k) with company match

Vacation & sick days

Floating holidays

Tuition reimbursement

Job summary

Rentokil North America is seeking an Operations Manager to lead a team of specialists, drive client service excellence, and coordinate field operations across a territory. The role emphasizes coaching staff, achieving sales and revenue goals, and ensuring high-quality client experiences.

The position requires a driver’s license, background checks, and the ability to travel for client visits; a Bachelor’s degree is preferred. Flexible schedule and growth opportunities are offered.

Qualifications

• Bachelor's degree preferred or equivalent.
• 3-5 years in a supervisory role with emphasis in customer service.
• Experience in training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.
• Experience in a route-oriented service environment is a plus.
• Ability to obtain and maintain required licenses/certificates.

Responsibilities

• Manage daily operations of specialists to provide superior service.
• Direct staff in operations, service, and client care.
• Oversee basic financial performance including revenue growth and expense control.
• Travel throughout territory visiting clients and collaborating with sales on business development.
• Work a flexible schedule including early mornings and weekends as needed.
• Submit weekly, monthly, and yearly reports.

Skills

3-5 years supervisory

Customer service

Training & coaching

Verbal & written communication

Route-oriented experience

Background screen

Driver's license

Education

Bachelor's degree (preferred)

Job description

Rentokil North America is seeking an Operations Manager to lead a team of specialists, drive client service excellence, and coordinate field operations across a territory. The role emphasizes coaching staff, achieving sales and revenue goals, and ensuring high-quality client experiences.

The position requires a driver’s license, background checks, and the ability to travel for client visits; a Bachelor’s degree is preferred. Flexible schedule and growth opportunities are offered.