Wildlife Law Enforcement Dispatcher – Day Shift

Adult Correction; North Carolina; Sur place; USD 41 000 - 50 000; Plein temps

Résumé du poste

The North Carolina Wildlife Resources Commission (NCWRC) is seeking a Wildlife Law Enforcement Telecommunicator for the Law Enforcement Division - Telecommunications Center. The Telecommunicator provides centralized communications for the NCWRC and serves as the public information line for law enforcement questions and emergencies.

Responsibilities include handling emergency and non-emergency calls, coordinating with Wildlife Enforcement Officers across 9 districts, and facilitating information

Qualifications

• Experience answering calls in a call center or communication center environment.
• DCIN modules 1–3 experience preferred.
• CJ Leads experience is a plus.
• Emergency dispatch services experience is desirable.
• Data entry experience required.

Responsabilités

• Provide centralized communications for the NC Wildlife Resources Commission.
• Answer emergency and non-emergency calls 24/7.
• Document and disseminate information to Wildlife Enforcement Officers across 9 districts.
• Coordinate requests from federal, state and local agencies.
• Support interpretation of laws, rules, regulations, and general WRC information to the public.

Connaissances

Call center experience

DCIN experience

CJ Leads experience

Emergency dispatch experience

Data entry experience

Formation

High school diploma

Description du poste

The North Carolina Wildlife Resources Commission (NCWRC) is seeking a Wildlife Law Enforcement Telecommunicator for the Law Enforcement Division - Telecommunications Center. The Telecommunicator provides centralized communications for the NCWRC and serves as the public information line for law enforcement questions and emergencies.

Responsibilities include handling emergency and non-emergency calls, coordinating with Wildlife Enforcement Officers across 9 districts, and facilitating information